Store Lead & Customer Experience Coordinator

The TJX Companies, Inc.; Aurora (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. – Sierra store in Aurora, CO invites an adaptable Key Carrier to join our dynamic team. This role blends coordination with leadership, requiring open availability including nights and weekends.

You will guide Associates, maintain store operations, and model exceptional customer service. We offer a comprehensive benefits package, competitive pay, and opportunities for career growth within TJX’s global off-price network.

Qualifications

• Experience in retail with leadership exposure.
• Ability to work nights and weekends with open availability.
• Knowledge of store operations and customer service standards.

Responsibilities

• Create a positive customer experience and coach Associates.
• Act as Manager on Duty following company policy.
• Ensure proper coverage and adherence to labor procedures.
• Support training and development of team members.
• Promote loyalty programs and safety practices.
• Communicate priorities and provide progress updates to management.

Skills

Customer service

Team player

Leadership

Coaching

Multi-tasking

Communication

Problem solving

Organizational skills

Job description

The TJX Companies, Inc. – Sierra store in Aurora, CO invites an adaptable Key Carrier to join our dynamic team. This role blends coordination with leadership, requiring open availability including nights and weekends.

You will guide Associates, maintain store operations, and model exceptional customer service. We offer a comprehensive benefits package, competitive pay, and opportunities for career growth within TJX’s global off-price network.