Retail Key Holder — Customer Experience Leader

Boot Barn; Everett (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail company in Everett is seeking a Full-Time Key Holder to engage customers and create an exceptional in-store experience. The role involves fostering customer relationships, maintaining merchandising standards, and driving labor efficiency while assisting store leadership in meeting sales goals. Ideal candidates should embody strong customer service skills and have a dedication to teamwork. This entry-level position offers a chance to play a vital role in an engaging retail environment.

Responsibilities

• Foster a service and selling culture to build long-standing customer relationships.
• Become an expert in product categories and communicate product knowledge to customers.
• Achieve measurable goals including units per transaction and average dollars per transaction.
• Maintain company merchandising standards and assist with store housekeeping.

Skills

Customer engagement

Sales expertise

Product knowledge

Visual merchandising

Point-of-sale proficiency

Job description

A retail company in Everett is seeking a Full-Time Key Holder to engage customers and create an exceptional in-store experience. The role involves fostering customer relationships, maintaining merchandising standards, and driving labor efficiency while assisting store leadership in meeting sales goals. Ideal candidates should embody strong customer service skills and have a dedication to teamwork. This entry-level position offers a chance to play a vital role in an engaging retail environment.