Store Lead: Coffee Bar Ops & Team Leadership

Black Rock Coffee Bar, Inc.; Rancho Cucamonga, Northern (CA, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Performance-based bonus opportunities

401(K) Retirement Savings Plan with 1:

Health insurance

Pet insurance

Long-Term Disability

Paid holidays

Employee Assistance Program

Discount programs

Free drinks

Job summary

Black Rock Coffee Bar in Cucamonga, CA is seeking a Store Lead (Store Manager) to oversee daily operations, train team members, and deliver fast, friendly service.

You will manage scheduling, maintain safety standards, and drive guest satisfaction while upholding company policies. This hourly, non-exempt role requires leadership, strong communication, and a commitment to excellence.

Starting wage is $22 per hour plus tips, with opportunities for development across our retail network.

Qualifications

• Leadership and guest-service focused leadership style.
• Strong communication and team coaching abilities.
• Ability to manage schedules, training, and safety standards.
• Must have worked at Black Rock Coffee Bar for at least 6 months.

Responsibilities

• Oversees daily store operations and ensures fast, friendly service.
• Leads hiring, onboarding, and training for the store team.
• Maintains safety standards and compliance with policies.
• Plans and executes promotions and manages staff scheduling.
• Handles on-bar duties and guides team during peak periods.
• Provides coaching and corrective actions as needed.

Skills

Leadership

Customer service

Operational discipline

Communication

Team development

Safety compliance

Independent decision-making

Tools

7Shifts

Revel/POS

SPOC

Nexonia

HRIS

LMS

Job description

Black Rock Coffee Bar in Cucamonga, CA is seeking a Store Lead (Store Manager) to oversee daily operations, train team members, and deliver fast, friendly service.

You will manage scheduling, maintain safety standards, and drive guest satisfaction while upholding company policies. This hourly, non-exempt role requires leadership, strong communication, and a commitment to excellence.

Starting wage is $22 per hour plus tips, with opportunities for development across our retail network.