Store Lead: Coaching, Ops & Customer Experience

Men's Wearhouse; Concord (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Men's Wearhouse in Concord, NC seeks a Store Lead to partner with the Store Manager, coach the team, and drive sales performance and store operations. You will be entrusted with store keys and the role of manager on duty to ensure smooth opening and closing.

Responsibilities include inspiring the team, executing growth strategies, and delivering an exceptional customer experience through strong leadership and operational excellence.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Excellent written and verbal communication skills.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Demonstrates active listening and problem-solving skills.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail experience

Leadership

Communication skills

Problem solving

Organization

Training teams

Tools

POS System

Microsoft Office

Video conferencing

Job description

Men's Wearhouse in Concord, NC seeks a Store Lead to partner with the Store Manager, coach the team, and drive sales performance and store operations. You will be entrusted with store keys and the role of manager on duty to ensure smooth opening and closing.

Responsibilities include inspiring the team, executing growth strategies, and delivering an exceptional customer experience through strong leadership and operational excellence.