Store Lead: Coach, Ops & Customer Experience

Tailored Brands, Inc.; Dublin (OH); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid time off

Employee discount

Quarterly incentive program

Job summary

Jos. A. Bank Clothiers, LLC is seeking a Store Lead to partner with the Store Manager in driving sales performance and delivering exceptional customer experiences. You will coach a team, manage store operations, and ensure adherence to brand standards while on duty.

Responsibilities include leading daily activities, recruiting staff, and leveraging data to identify growth opportunities in a fast-paced retail environment.

Qualifications

• 1 year of retail or sales experience required.
• Demonstrates strong leadership and organizational skills.
• Clear written and verbal communication abilities.
• Active listening and problem-solving capabilities.

Responsibilities

• Lead store team to meet sales, service, and operational goals when on duty.
• Coach and develop staff to improve performance and customer experience.
• Ensure store is aligned with brand standards and directives.
• Assist in staff recruitment and inclusive store environment.
• Utilize store reports to drive business decisions and opportunities.
• Oversee staffing to support initiatives and daily operations.

Skills

Retail experience

Sales experience

Leadership skills

Communication skills

Active listening

Problem solving

Team coaching

Tools

POS System

Microsoft Office

Job description

Jos. A. Bank Clothiers, LLC is seeking a Store Lead to partner with the Store Manager in driving sales performance and delivering exceptional customer experiences. You will coach a team, manage store operations, and ensure adherence to brand standards while on duty.

Responsibilities include leading daily activities, recruiting staff, and leveraging data to identify growth opportunities in a fast-paced retail environment.