Store Lead

Mud Bay; Seattle (WA); On-site; Full time

Job summary

Mud Bay is seeking a Store Lead in Seattle who will empower and develop a team dedicated to providing excellent customer service to pet owners. This role involves leading by example, maintaining store operations, and ensuring a fun work environment. Competitive pay and robust benefits package offered, including health plans and 401(k).

Benefits

Health benefits, including medical, dental, and vision

401(k) plan

Employee Stock Ownership Plan (ESOP)

Paid Time Off (88 hours of PTO accrual based on 2080 hours worked)

Employee discount

Telehealth services

Qualifications

• 2+ years of proven leadership experience required.
• Must be 18 years or older.
• Experience leading a team essential.

Responsibilities

• Provides a positive experience for customers and builds relationships.
• Leads and trains team members while maintaining store standards.
• Handles financial transactions accurately at the point of sale.

Skills

Leadership

Customer Engagement

Teamwork

Communication

Problem Solving

Flexibility

Education

High School Diploma or GED

Job description

Join to apply for the Store Lead role at Mud Bay

1 week ago Be among the first 25 applicants

Join to apply for the Store Lead role at Mud Bay

Get AI-powered advice on this job and more exclusive features.

Description

Mud Bay’s Store Leads are the backbone of Mud Bay. They are empowering, responsible, and committed to growing and helping others develop within Mud Bay.

Job Details

Description

Mud Bay’s Store Leads are the backbone of Mud Bay. They are empowering, responsible, and committed to growing and helping others develop within Mud Bay.

Range of Pay: $22.99 to $26.44 per hour

Hours Per Week: 36 GFE

Job Description

• Provides a happy, educational, and fun experience for all who visit our stores
• Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals, while ensuring that staff members are doing the same
• Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
• Performs transactions at the point of sale, cash handling and other financial procedures accurately and efficiently
• Makes decisions based on good judgment and Mud Bay's mission and values
• Enjoys learning and wants to learn continuously about animal health and nutrition and leadership. Willing to help others learn in a team environment
• Contributes to a team that celebrates differences and works together in a fun environment by providing fair leadership in all aspects of store operations
• Leads, trains, and works with team to maintain the cleanliness, organization and attractiveness of store's sales and support areas
• Leads, trains, and works with team to maintain inventory by continuously and accurately receiving, rotating, restocking, and facing the store
• Leads, trains, and works with team to ensure accurate stocking levels and quantities on hand to provide a fully stocked and functional store
• Communicates with the manager and leadership team frequently to provide useful information ensuring the growth of staff’s abilities, performance and needs
• Considers and anticipates the needs of the store and the team while reflecting the values and character of Mud Bay
• Opens and closes the store – leading the team during the day
• Delegates, empowers, and ensures the experience is happening for customers and employees
• Is comfortable with retail scheduling, including a variety of shifts
• Is able to work at a minimum of four locations, between a home store and assisting at neighboring locations
  
  

Required Skills

• 2+ years of proven leadership experience or equivalent
• Has a high school diploma, GED, or equivalent
• Delegation, coaching and mentoring others through tasks
• Ability to give and receive feedback
• Ability to identify top business and people needs and prioritize
• Must be 18 years or older
• Ability to lift to 45 pounds
• Experience leading a team required
• Competent with basic math, comfortable using computers, calculators and 10-keys
• Has a passion to continuously learn about dogs, cats and small animals
• Instinctively gracious: genuinely enjoys making others feel welcome
• Highly accountable: follows through on commitments
• Has integrity: says and does what she or he believes to be right
• Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
• A self-starter, but happy to take direction and learn from others
• A team player: contributes to the happiness and effectiveness of co-workers
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
• Interested in building a career with Mud Bay
  
  

Benefits

• Health benefits, including medical, dental and vision
• Telehealth
• Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Employee discount
• Access to earned waged (UKG Wallet)
• Paid Time Off (88 hours of PTO accrual based on 2080 hours worked)
• Four paid holidays
• Vetster Telehealth for Pets

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at Mud Bay by 2x

Get notified about new Store Lead jobs in Seattle, WA.

Shoreline, WA $62,600.00-$87,600.00 1 week ago

Bellevue, WA $125,000.00-$145,000.00 2 weeks ago

Bellevue, WA $66,600.00-$93,300.00 5 days ago

Store Manager | Bellevue Square | Full time

Bellevue, WA $70,000.00-$75,000.00 1 week ago

Seattle, WA $77,968.80-$77,968.80 2 weeks ago

Seattle, WA $78,300.00-$87,600.00 1 week ago

Lynnwood, WA $41,600.00-$49,900.00 1 year ago

Bellevue, WA $57,100.00-$65,700.00 1 week ago

Retail Store Manager - Full Time - Bellevue Square - Bellevue, WA

Seattle, WA $60,000.00-$95,000.00 2 weeks ago

director, Store Development Systems (Hybrid – U.S.)

Seattle, WA $178,900.00-$311,200.00 2 weeks ago

Seattle, WA $60,000.00-$95,000.00 6 days ago

The North Face: Store Manager - University Village

Seattle, WA $76,080.00-$95,100.00 2 weeks ago

Seattle, WA $80,000.00-$90,000.00 1 month ago

Seattle, WA $50,000.00-$91,200.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.