Store Keyholder - Lead Operations & Customer Experience

Grocery Services Inc.; Houston (TX); On-site; USD 13,000 - 18,000; Full time

Job summary

Grocery Services Inc. in Port Arthur seeks a Store Keyholder to support daily store operations and enhance customer experiences in a fast-paced grocery environment. The Keyholder will perform opening and closing tasks, oversee cash handling, and ensure compliance with company standards.

Qualified individuals will ideally have 1-2 years of relevant experience and a high school diploma. Bilingual skills in English and Spanish are preferred. Join our team to help maintain a clean and customer-friendly store!

Qualifications

• Minimum 1-2 years of retail, grocery, cashiering, or customer service experience preferred.
• Previous experience in a lead, shift lead, or keyholder role preferred.
• Bilingual English/Spanish preferred based on operational and market needs.

Responsibilities

• Supports store leadership in overseeing daily store operations.
• Provides leadership support to Store Associates during assigned shifts.
• Delivers exceptional customer service and resolves customer concerns.

Skills

Strong leadership and team development skills

Customer focus

Decision quality

Problem-solving abilities

Ability to lead in fast-paced environments

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

Job description

Grocery Services Inc. in Port Arthur seeks a Store Keyholder to support daily store operations and enhance customer experiences in a fast-paced grocery environment. The Keyholder will perform opening and closing tasks, oversee cash handling, and ensure compliance with company standards.

Qualified individuals will ideally have 1-2 years of relevant experience and a high school diploma. Bilingual skills in English and Spanish are preferred. Join our team to help maintain a clean and customer-friendly store!