Retail Keyholder & Customer Experience Lead

Uniform Advantage Brands; Webster (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Self-Ccare/Employee Assistance Program

Holiday Pay

Holidays off (Christmas, Thanksgiving,

Easter Day off

401(k) with company match

Uniforms and shoes provided

Team events and recognition programs

Job summary

Uniform Advantage Brands is seeking a Full Time/ Part-Time Retail Key Holder in Webster, TX to support daily store operations and deliver exceptional customer service. You will assist with opening/closing, processing sales, merchandising, and customer support on site.

The role requires experience in retail or customer service, strong communication skills, and the ability to multitask in a fast-paced environment, with availability nights and weekends. A HS diploma or GED is required.

Qualifications

• Retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced retail environment.
• Flexible availability, including nights and weekends.
• High School Diploma or GED.
• Must be 18+.
• Must pass background screening, drug test screening, and assessment test.

Responsibilities

• Provide outstanding customer service and sales support.
• Assist customers with product selection, sizing, and recommendations.
• Operate POS system for sales, returns, and exchanges.
• Perform opening and closing procedures, including cash handling.
• Maintain store organization, stocking, and visual merchandising.
• Support pricing updates, promotions, and displays.
• Handle multiple customers and tasks during busy periods.
• Assist with offsite retail events (pop-ups).

Skills

Retail sales

Customer service

Education

HS Diploma or GED

Tools

POS system

Job description

Uniform Advantage Brands is seeking a Full Time/ Part-Time Retail Key Holder in Webster, TX to support daily store operations and deliver exceptional customer service. You will assist with opening/closing, processing sales, merchandising, and customer support on site.

The role requires experience in retail or customer service, strong communication skills, and the ability to multitask in a fast-paced environment, with availability nights and weekends. A HS diploma or GED is required.