Store Key Holder: Lead, Serve & Drive Impact

Volunteers Of America Michigan Inc; Corunna (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Volunteers Of America Michigan Inc in Corunna, MI is seeking a Key Holder to lead store operations, open/close, and support the management team while delivering excellent customer service. Your work funds programs for veterans, seniors, and families in need in the community.

You will supervise staff in the Store Manager's absence, train new hires, handle cash duties, and assist with promotions and shipments. Flexibility for evenings and weekends is required.

Qualifications

• High school diploma or equivalent.
• 2+ years of retail and supervisory experience.
• Strong leadership, communication, and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable, punctual, and detail-oriented.
• Ability to lift up to 25 lbs.

Responsibilities

• Store Opening & Closing: Open and close the store following company policies.
• Customer Service: Provide outstanding service and assist with inquiries, product selection, and returns.
• Maintain a positive and professional attitude.
• Help achieve sales goals through product knowledge and team collaboration.
• Assist with promotions, events, and product launches.
• Store Maintenance: Keep the store clean, organized, and visually appealing; replenish stock and merchandising.
• Cash Management: Handle cash duties including opening/closing registers and balancing drawers.
• Other Duties: Train new employees on policies and best practices; collaborate with management to resolve operational issues.
• Receiving: Assist with receiving and processing shipments.
• Supervise and support staff in the absence of the Store Manager.

Job description

Volunteers Of America Michigan Inc in Corunna, MI is seeking a Key Holder to lead store operations, open/close, and support the management team while delivering excellent customer service. Your work funds programs for veterans, seniors, and families in need in the community.

You will supervise staff in the Store Manager's absence, train new hires, handle cash duties, and assist with promotions and shipments. Flexibility for evenings and weekends is required.