Store Key Holder - Lead Retail Ops & Team Growth

Evansville Goodwill Industries, Inc.; Henderson (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Evansville Goodwill Industries, Inc. is seeking a Store Key Holder to join the Retail Operations team. This full-time, hourly management role supports the Store Manager in daily operations, staff development, and ensuring excellent customer service.

The position requires an 8-hour shift, 40 hours per week, with weekend availability and adherence to Goodwill policies. The role includes overseeing logistics, pricing, stocking, and cash handling, along with training and auditing staff to drive

Qualifications

• Ability to read, write, and communicate effectively in English.
• Basic computer skills including Microsoft Office.
• Reliable transportation for travel between Goodwill sites and Goodwill auxiliaries.
• High school diploma or equivalent preferred.
• Employment offer is contingent upon the successful completion of a drug test and criminal background check.

Responsibilities

• Collaborate with the Store Manager and Assistant Manager to provide top-tier customer service, maintain clean and safe facilities, and manage inventory using data-driven performance insights.
• Oversee product logistics, including sorting, pricing, stocking, and using equipment like pallet jacks, while ensuring accurate cash handling and store finance reporting.
• Train, supervise, and develop team members, assisting with day-to-day operations and conducting audits to implement improvements.
• Oversee store operations, including scheduling labor, maintaining supplies, ensuring branding and security, and managing donations in accordance with Goodwill policies.
• Support team communication, hold store meetings, track statistical counts, and ensure timely completion of cash reports and daily deposits.

Skills

English language

MS Office

Reliable transportation

Education

High school diploma or equivalent

Job description

Evansville Goodwill Industries, Inc. is seeking a Store Key Holder to join the Retail Operations team. This full-time, hourly management role supports the Store Manager in daily operations, staff development, and ensuring excellent customer service.

The position requires an 8-hour shift, 40 hours per week, with weekend availability and adherence to Goodwill policies. The role includes overseeing logistics, pricing, stocking, and cash handling, along with training and auditing staff to drive