A leading IT service provider is looking for an IT Support Specialist in San Jose, California. This role involves managing in-store IT equipment, supporting network infrastructure, and providing user support. Ideal candidates will have experience in IT operations, strong problem-solving skills, and communication abilities. Preference is given to bilingual individuals in English and Korean. Join a dynamic team and enhance your IT expertise with comprehensive training.
Qualifications
Prior experience in IT support or store-level IT operations preferred.
Basic understanding of network and CCTV systems required.
Strong problem-solving and communication skills mandatory.
Responsibilities
Maintain and manage in-store IT equipment including PCs and POS systems.
Support and monitor CCTV systems and network infrastructure.
Provide daily IT support to store employees.
Participate in a 3-week onboarding training program at headquarters.
Skills
Problem-solving
Communication
Bilingual (English/Korean)
Job description
Job Description
Key Responsibilities
Maintain and manage in-store IT equipment (PCs, POS systems, printers, etc.)
Support and monitor CCTV systems and network infrastructure
Provide daily IT support to store employees
Participate in a 3-week onboarding training program at headquarters
Qualifications
Prior experience in IT support or store-level IT operations preferred
Basic understanding of network and CCTV systems
Strong problem-solving and communication skills
Bilingual ability (English/Korean) preferred
All your information will be kept confidential according to EEO guidelines.