Store-in-Store Manager

T-Mobile; Bartlett (TN); On-site; USD 46,800 - 84,450; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

T-Mobile in Bartlett, Tennessee is seeking a Retail Operations Manager. This role involves overseeing retail operations, enhancing customer engagement, and achieving sales performance. The ideal candidate will lead a sales team, maintain operational standards, and foster strong partnerships with store leadership.

Applicants should have management experience in retail sales and a High School Diploma/GED. T-Mobile offers a competitive salary and comprehensive benefits including medical, dental, vision, and 401(k).

Qualifications

• 2-4 years of management experience in retail sales preferred.
• 2-4 years of sales and sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve performance targets.
• Manage store operations including opening and closing.
• Coach team members to improve customer interactions.

Skills

Sales management

Customer engagement

Team leadership

Operational standards

Education

High School Diploma/GED

Job description

Job Overview

This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships.

Job Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store‑in‑store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Knowledge, Skills and Abilities

• At least 18 years of age
• Legally authorized to work in the United States

Travel

No

DOT Regulated

No

Safety Sensitive Position

No

Pay Range

Total Target Cash Pay Range: $62,400 - $112,600, inclusive of target incentives

Base Pay Range: $46,800 - $84,450

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, copy and paste the link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ357583

Benefits

Employees receive medical, dental, vision, 401(k), stock grants, paid time off, parental and family leave, tuition assistance, and other benefits. For more information, visit www.t-mobilebenefits.com.

Equal Opportunity Statement

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Reasonable Accommodation

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.