Store-in-Store Manager

T-Mobile; Valdosta (GA); On-site; USD 46,800 - 84,450; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off and paid holidays

Tuition assistance

Job summary

T-Mobile is looking for a dedicated Retail Operations Manager in Valdosta, Georgia. This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance.

You will lead a sales team, coach staff, and ensure standards are met while fostering strong partnerships with store partners. Responsibilities also include achieving performance goals and maintaining operational efficiency.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• Experience relevant to retail management preferred.

Responsibilities

• Lead and develop the sales team to achieve targets.
• Manage store operations including compliance with standards.
• Coaching team members to improve customer interactions.
• Maintain knowledge of products and ensure team compliance.
• Build partnerships with store leadership to drive outcomes.

Skills

Sales team leadership

Customer engagement

Coaching and development

Operational management

Education

High School Diploma/GED

2-4 years Management experience in retail sales

2-4 years Sales & sales management experience

Job description

Job Overview

This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships.

Job Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store‑in‑store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Knowledge, Skills and Abilities

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required: No

DOT Regulated

• DOT Regulated Position: No
• Safety Sensitive Position: No

Total Target Cash Pay Range

Total Target Cash Pay Range: $62,400 - $112,600, inclusive of target incentives. Base Pay Range: $46,800 - $84,450. The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location.

Benefits and Incentives

At T‑Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part‑time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays— which total about 4 weeks for new full‑time employees and about 2.5 weeks for new part‑time employees annually—paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don't stop there—eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T‑Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Equal Opportunity Employer Statement

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.