Store General Manager — Sports & Recreation Leader

Extra Mile E-Commerce

Omaha (NE)

On-site

USD 70,000 - 130,000

Full time

14 days+

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Job summary

Extra Mile seeks a General Manager for its Omaha-area division to drive day-to-day performance, oversee store operations, and lead a high-performing team. You will manage sales growth, margins, inventory, and logistics while delivering an exceptional customer experience.

Responsibilities include leading a consultative sales process, coordinating delivery and scheduling, and maintaining safety and service standards.

Qualifications

3+ years of management experience in retail or related field.
Proven ability to lead and coach a sales team in a consultative environment.
Strong operational skills across inventory, scheduling, and vendor management.
Comfort owning a P&L, budgets, and performance metrics.
Excellent communication and leadership skills, with a family-friendly customer focus.
Highly organized and able to juggle priorities during a busy seasonal cycle.

Responsibilities

Own the division's revenue, gross margin, and profitability targets and lead high-ticket sales processes.
Recruit, hire, train, schedule, and develop a store and sales team with clear standards.
Coordinate delivery, service, and fulfillment scheduling across the regional area.
Oversee purchasing, inventory levels, and vendor relationships to protect margin.
Uphold service standards and resolve escalated questions, warranty issues, and service concerns.
Ensure safety standards and enforce safe work practices for the team.
Manage the P&L, budgets, payroll, and expenses, and use data to guide staffing and product decisions.