Store General Manager: Lead Team, Drive Growth

Appone; Mardela Springs (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Appone is seeking a General Manager to oversee the entire store operation in Maryland. The role leads a high-performing team, ensures customer satisfaction, brand standards, and profitability, and drives execution of objectives and initiatives.

Responsibilities include supervising daily tasks, recruiting and training staff, scheduling, payroll accuracy, regulatory compliance, and maintaining a safe, well-stocked, and profitable store environment.

Qualifications

• Possess a positive commitment to customer service.
• Be a leader in following all company policies and procedures.
• Provides motivation and learning opportunities for fellow team members.
• Effectively implements solutions to store challenges.
• Displays outstanding work ethics at all times in the areas of honesty, efficiency, professionalism and dependability.
• Displays punctuality and a neat appearance.
• Displays initiative in improving store and personal performance.
• Be knowledgeable of store merchandise including products, pricing and promotions.
• Always demonstrates leadership qualities.
• Must be able to work all shifts including weekends and holidays.
• Must pass the background check and drug free workplace requirements.
• Must possess a valid driver's license.

Responsibilities

• Ensures a pleasant shopping experience for all customers, responds to customer complaints or inquiries.
• Supervises the day-to-day task assignment and performance of team associates.
• Manages all matters relating to associates and the store team - recruiting, hiring, training, coaching and performance management.
• Plans and prepares work schedules and coordinates daily assignments and activities of associates.
• Ensures accuracy of employee time keeping and payroll reporting.
• Adheres to all city, county, and state regulations including verifying age with a valid I.D. for any age restricted sales.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Processes store invoices on a daily basis.
• Prepares daily deposit.
• Completes daily paperwork and other store reports.
• Conducts periodic store inventories.
• Maintains a clean, well-stocked store appearance at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment.
• All duties must be performed in a manner that is free from unlawful harassment.
• The General Manager will be able and willing to perform all duties of a typical store associate.

Skills

Leadership

Customer service

Communication

Team development

Sales orientation

Problem solving

Time management

Job description

Appone is seeking a General Manager to oversee the entire store operation in Maryland. The role leads a high-performing team, ensures customer satisfaction, brand standards, and profitability, and drives execution of objectives and initiatives.

Responsibilities include supervising daily tasks, recruiting and training staff, scheduling, payroll accuracy, regulatory compliance, and maintaining a safe, well-stocked, and profitable store environment.