Store General Manager: Lead Profit, People & Experience

Gapinc; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Gap Inc. is seeking a General Manager in Houston to lead store operations, drive profitable sales, and ensure the brand vision comes to life on the floor. You will mentor staff, manage the budget, and implement SOPs while delivering a best-in-class customer experience.

In this role you will forecast, schedule, lead a high-performing team, and collaborate with leadership to meet key metrics. Travel and flexible hours may be required to support store needs.

Qualifications

• 3–5 years of retail experience leading others.
• Demonstrated ability to deliver results in a store environment.
• Ability to effectively communicate with customers and employees.
• College degree preferred
• Ability to maneuver around sales floor, stock room, and office; lift up to 30 lbs.

Responsibilities

• Analyzes results and collaborates with leadership to drive KPIs.
• Forecasts and schedules to drive profitable sales.
• Manages store budget for daily operations in support of the P&L.
• Builds teams through sourcing, selecting and developing people.
• Coaches and provides feedback to improve performance.
• Trains to build capabilities and implement SOPs.
• Leads Omni-channel initiatives to deliver a frictionless customer experience.
• Ensures compliance with standards and safety.

Skills

Retail leadership

People development

Communication

Time management

Planning & prioritization

Education

College degree

Job description

Gap Inc. is seeking a General Manager in Houston to lead store operations, drive profitable sales, and ensure the brand vision comes to life on the floor. You will mentor staff, manage the budget, and implement SOPs while delivering a best-in-class customer experience.

In this role you will forecast, schedule, lead a high-performing team, and collaborate with leadership to meet key metrics. Travel and flexible hours may be required to support store needs.