Store General Manager: Lead Ops, People & Service

Domino's; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Domino's in St. Louis is seeking an experienced General Manager to lead daily store operations at 485 S Kirkwood Rd.

You will set the pace for exceptional customer experiences, guide a high-performing team, and drive sales and profitability. You will oversee staffing, training, inventory, food safety, and adherence to brand standards while implementing local marketing initiatives and ensuring efficient cash handling and reporting.

Responsibilities

• Direct and oversee all store operations during assigned shifts.
• Manage all cost controls, inventory management, and cash handling to maintain profitability and operational efficiency.
• Lead, mentor, and develop team members through effective supervision, training, and performance management.
• Establish and maintain the highest standards of customer service, setting the example for your entire team.
• Monitor and analyze key performance metrics, including sales, labor costs, and customer satisfaction scores.
• Ensure store cleanliness, food safety compliance, and adherence to brand standards and image requirements.
• Manage staffing schedules, hiring, and onboarding to maintain optimal team capacity and performance.
• Handle paperwork, reporting, and administrative responsibilities with accuracy and attention to detail.
• Implement and execute local marketing initiatives to drive customer engagement and store profitability.
• Resolve customer concerns and team conflicts with empathy, transparency, and decisiveness.
• Maintain accurate inventory records and manage food preparation and storage protocols.
• Operate all store equipment and systems, including point-of-sale technology and ordering platforms.
• Demonstrate flexibility and resilience in responding to operational challenges and changing business needs.
• Foster an inclusive, collaborative team culture where all members feel valued and supported.

Job description

Domino's in St. Louis is seeking an experienced General Manager to lead daily store operations at 485 S Kirkwood Rd.

You will set the pace for exceptional customer experiences, guide a high-performing team, and drive sales and profitability. You will oversee staffing, training, inventory, food safety, and adherence to brand standards while implementing local marketing initiatives and ensuring efficient cash handling and reporting.