Store Operations Leader: Drive Profit & Team Growth

Domino's; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Domino's in St. Louis (Watson Road) seeks an experienced General Manager to lead daily operations, drive profitability, and build a high-performing team. You will oversee staffing, costs, inventory, and customer service, while implementing local marketing efforts and ensuring compliance with food safety standards.

You will mentor staff, manage schedules, analyze sales metrics, and communicate with upper management on performance and strategic direction.

Qualifications

• Strong leadership with experience managing teams.
• Mathematical skills to manage budgets and financial metrics.
• Proficiency with POS systems and software applications.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Strong organizational and time-management abilities.
• Cash handling accuracy and accountability.
• Problem-solving and analytical capability.
• Customer service orientation and conflict resolution skills.

Responsibilities

• Direct and oversee store operations during shifts while ensuring policy compliance.
• Manage costs, inventory, cash handling, and financial reporting for profitability.
• Lead, mentor, and motivate team members with clear feedback.
• Recruit, hire, train, and develop staff; foster inclusive culture.
• Maintain quality control for food, service, and customer experience.
• Schedule staff to optimize labor costs and coverage.
• Analyze sales data and feedback to identify improvement opportunities.
• Ensure cleanliness, equipment maintenance, and health/safety compliance.
• Develop local marketing initiatives to boost engagement and profits.
• Handle customer concerns with empathy and resolve issues promptly.
• Oversee inventory ordering, receiving, and storage to minimize waste.
• Prepare reliable reports and process administrative paperwork.

Skills

Leadership

Budgeting

POS proficiency

Communication

Multitasking

Organization

Cash handling

Problem solving

Customer service

Conflict resolution

Education

High school diploma or equivalent

Associate's degree or higher in Business Administration, Management, or related field

Job description

Domino's in St. Louis (Watson Road) seeks an experienced General Manager to lead daily operations, drive profitability, and build a high-performing team. You will oversee staffing, costs, inventory, and customer service, while implementing local marketing efforts and ensuring compliance with food safety standards.

You will mentor staff, manage schedules, analyze sales metrics, and communicate with upper management on performance and strategic direction.