Store General Manager: Lead Ops, People & Growth

Domino's; Elkridge (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Domino's General Manager position places you in charge of a busy store in Elkridge. You will lead by example, drive performance, coach your team, and create an environment where customers order again and again, while ensuring safety and profitability.

You will own hiring, training, and development of staff, manage food safety and labor costs, collaborate with local communities, and leverage store tech to improve guest experiences.

Qualifications

• Prior experience in a leadership or management role
• Strong P&L and operations knowledge (food, labor, service times, customer satisfaction)
• Ability to hire, train, and retain high-performing teams
• Strong customer service and conflict resolution skills
• Reliable transportation and a valid driver's license
• High school diploma or equivalent
• A passion for doing things the right way and helping others succeed

Responsibilities

• Own store performance across key metrics
• Drive sales and profitability through local marketing and strong in-store execution
• Lead shift readiness: ensure your team is prepped for open, rush, and close
• Drive service time improvement and operational consistency
• Complete self-evaluations and coach your managers on operations and standards
• Maintain food safety and inventory accuracy
• Manage labor and food to target while identifying waste or inefficiencies
• Ensure proper cash handling, deposits, and compliance across all shifts
• Lead by example and delegate responsibilities based on team strengths
• Coach on upselling and execution to maximize every order
• Hire, train, and grow a winning team
• Champion safety and compliance
• Deliver a great guest experience
• Use tech to win

Skills

Leadership experience

P&L knowledge

Operations management

Hiring and training

Customer service

Reliable transportation

Driver's license

High school diploma

Education

High school diploma or equivalent

Job description

Domino's General Manager position places you in charge of a busy store in Elkridge. You will lead by example, drive performance, coach your team, and create an environment where customers order again and again, while ensuring safety and profitability.

You will own hiring, training, and development of staff, manage food safety and labor costs, collaborate with local communities, and leverage store tech to improve guest experiences.