Store General Manager: Lead Operations & Team Excellence

SmartRecruiters, Inc.; Durham (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store General Manager in Durham, NC to lead a team of delivery drivers and customer service representatives, ensuring timely, accurate order fulfillment and nightly financial closes.

The GM will oversee opening/closing procedures, inventory control, and staff scheduling while maintaining Domino’s standards and promoting products. The role emphasizes strong leadership, customer service, and operational excellence to drive store performance and ensure a positive

Qualifications

• Pass Background check
• At least 1 year of GM restaurant experience
• Ability to read and understand P&L ledger

Responsibilities

• Lead delivery drivers and CSRs to ensure orders are expedited quickly and accurately
• Manage nightly deposits and inventory counts
• Ensure store opens on time and is ready to receive orders
• Oversee overall store operations and staffing levels
• Coordinate with managers on operations and routing of deliveries
• Promote products, specials, and promotions
• Ensure vehicle inspections and grooming standards are maintained
• Provide quality customer service to internal and external customers

Skills

Team leadership

Customer service

Communication

P&L understanding

Scheduling

Inventory management

Tools

POS system

Order entry system

Job description

SmartRecruiters, Inc. is seeking a Store General Manager in Durham, NC to lead a team of delivery drivers and customer service representatives, ensuring timely, accurate order fulfillment and nightly financial closes.

The GM will oversee opening/closing procedures, inventory control, and staff scheduling while maintaining Domino’s standards and promoting products. The role emphasizes strong leadership, customer service, and operational excellence to drive store performance and ensure a positive