Store General Manager — Lead Operations & Growth

SmartRecruiters, Inc.; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an experienced General Manager for our Saint Louis location (5421 Chippewa). You will oversee all daily operations, drive profitability, and lead a high-performing team in a fast-paced, customer-focused environment.

You will set schedules, manage costs, maintain food safety and brand standards, and coach staff toward excellence. If you excel at operational leadership, profit optimization, and delivering great guest experiences, we want to hear from you.

Qualifications

• Experience leading a team in fast-paced operations.
• Strong cost control, inventory and budget management.
• Excellent customer service and communication skills.

Responsibilities

• Direct and oversee all store operations during assigned shifts.
• Manage cost controls, inventory, cash handling, and financial accountability.
• Lead, mentor, and motivate team members to achieve performance goals.
• Develop staffing schedules for coverage and efficiency.
• Maintain customer relations and foster a customer-first culture.
• Ensure cleanliness, food safety, and brand standards.
• Oversee food preparation, quality control, and inventory to minimize waste.
• Coordinate marketing initiatives to drive sales.
• Analyze data, compile reports, and improve performance.
• Conduct performance reviews and provide feedback.
• Manage cash reconciliation and banking procedures.
• Respond to operational challenges and adapt to changes.
• Set a positive example through adherence to standards.

Skills

Leadership

Team management

Cost control

Inventory management

Financial accountability

Cash handling

Budgeting

POS software

Communication skills

Customer service

Multi-tasking

Time management

Flexibility

Driver's license

Education

High school diploma or equivalent

Tools

POS systems

Inventory control systems

Job description

SmartRecruiters, Inc. is seeking an experienced General Manager for our Saint Louis location (5421 Chippewa). You will oversee all daily operations, drive profitability, and lead a high-performing team in a fast-paced, customer-focused environment.

You will set schedules, manage costs, maintain food safety and brand standards, and coach staff toward excellence. If you excel at operational leadership, profit optimization, and delivering great guest experiences, we want to hear from you.