Store General Manager: Lead, Grow & Delight Customers

Advance Auto Parts; South Bend (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Advance Auto Parts is seeking a General Manager to lead our store team, drive sales, and deliver excellent customer service. The role focuses on managing store operations, professional customer relationships, and program growth while achieving financial targets.

The position requires strong automotive parts knowledge, scheduling experience, and the ability to lead a diverse team in a fast-paced retail environment. Must be able to work 50–55 hours weekly, including nights and weekends.

Qualifications

• Must have a high school diploma or GED; bachelor’s preferred.
• ASE certification preferred, but not required.
• Must have a valid driver’s license.

Responsibilities

• Achieve overall store sales goals and service objectives.
• Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
• Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members

Skills

Leadership

Customer relationships

Team management

Inventory management

Financial acumen

English proficiency

Education

High school diploma or GED

Bachelor’s degree in business or related area

Job description

Advance Auto Parts is seeking a General Manager to lead our store team, drive sales, and deliver excellent customer service. The role focuses on managing store operations, professional customer relationships, and program growth while achieving financial targets.

The position requires strong automotive parts knowledge, scheduling experience, and the ability to lead a diverse team in a fast-paced retail environment. Must be able to work 50–55 hours weekly, including nights and weekends.