Store General Manager: Growth, Operations & Customer Experience

FashionUnited; Spring, Northern (TX, KY); Hybrid; USD 70,000 - 120,000; Full time

Job summary

FashionUnited in the United States is seeking a General Manager to lead a store team to deliver a profitable business plan, achieve key metrics, and bring the brand vision to life on the sales floor.

You will coach and develop the team, optimize operations including forecasting, scheduling, and budgeting, and drive a best-in-class customer experience across customer operations, merchandising, product, and talent development.

Qualifications

• 3–5 years of retail experience leading others.
• College degree preferred.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions with leadership to drive KPIs.
• Drive profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties.
• Represents the brand and understands the competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Retail leadership

Communication

Time management

Planning & prioritization

Travel flexibility

Education

College degree preferred

Job description

FashionUnited in the United States is seeking a General Manager to lead a store team to deliver a profitable business plan, achieve key metrics, and bring the brand vision to life on the sales floor.

You will coach and develop the team, optimize operations including forecasting, scheduling, and budgeting, and drive a best-in-class customer experience across customer operations, merchandising, product, and talent development.