Store Fulfillment Specialist: Truck Unload & Customer Service

Kohl's; Fairview Heights (IL); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

Work life balance

Health & Wellness

Savings & Retirement benefits

Insurance Programs

Life events

Job summary

Kohl’s in Fairview Heights, IL seeks an associate to deliver excellent customer service and ensure smooth store operations, including processing freight, replenishment and omni-channel fulfillment.

You will greet customers, help with products and services, stock the floor and participate in training while upholding Kohl’s brand standards and productivity goals. Flexible hours and no prior retail experience are noted in the role.

Qualifications

• Excellent customer service skills with ability to multi-task and attention to detail.
• Verbal and written communication skills are important.
• No retail experience required; must be 16 years of age or older.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible hours

Job description

Kohl’s in Fairview Heights, IL seeks an associate to deliver excellent customer service and ensure smooth store operations, including processing freight, replenishment and omni-channel fulfillment.

You will greet customers, help with products and services, stock the floor and participate in training while upholding Kohl’s brand standards and productivity goals. Flexible hours and no prior retail experience are noted in the role.