Retail Fulfillment Associate — Stock & Customer Service

Kohl's; Woodridge (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Health & wellness

Savings & retirement benefits

Insurance programs

Life events

Job summary

Kohl's is seeking a store associate to deliver excellent customer service and support store operations in Woodridge, IL. You will process freight, replenish inventory, and assist customers with products and services.

This role emphasizes teamwork, adherence to safety and brand standards, and participation in training for new hires. Flexible availability including days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Client facing retail or service industry experience (preferred)

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Excellent customer service

Strong communication

No retail experience required

16+ years old

Flexible availability

Job description

Kohl's is seeking a store associate to deliver excellent customer service and support store operations in Woodridge, IL. You will process freight, replenish inventory, and assist customers with products and services.

This role emphasizes teamwork, adherence to safety and brand standards, and participation in training for new hires. Flexible availability including days, nights, weekends, and holidays is required.