Store Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.; Brandon (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Brandon, Florida, to ensure that all customers receive a quality in-store experience. In this role, you will act as the Floor Supervisor, providing guidance and coaching to Brand Representatives and Stock Associates, ensuring effective store operations. You will drive store performance through an exceptional customer experience and achieve daily sales goals by fulfilling various operational tasks. This position requires strong leadership and a commitment to the brand's culture and values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Brandon, Florida, to ensure that all customers receive a quality in-store experience. In this role, you will act as the Floor Supervisor, providing guidance and coaching to Brand Representatives and Stock Associates, ensuring effective store operations. You will drive store performance through an exceptional customer experience and achieve daily sales goals by fulfilling various operational tasks. This position requires strong leadership and a commitment to the brand's culture and values.