Store Experience & Operations Lead

Designer Brands; Baltimore (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

A retail company in Baltimore is seeking an experienced individual to support store management and drive sales. Responsibilities include enhancing customer experience, managing inventory, and executing operational tasks. The ideal candidate will excel in customer service, demonstrate teamwork, and possess strong communication skills. This position is vital to maintain store standards and provide a positive working environment. Flexibility in availability and physical capability are required for the role.

Qualifications

• 2+ years of workforce experience.
• Must be able to lift up to 50 pounds regularly.
• Availability for nights, weekends, and holidays.

Responsibilities

• Model Customer Experience Leader behaviors.
• Ensure daily store operations and standards.
• Assist management with inventory and omni activities.
• Train and coach associates in the store.

Skills

Excellent customer service

Collaborative working relationships

Verbal and written communication skills

Ability to move with tempo

Proficient in technology

Education

High school graduate or equivalent

Tools

Register

iPhone

Calculator

Job description

A retail company in Baltimore is seeking an experienced individual to support store management and drive sales. Responsibilities include enhancing customer experience, managing inventory, and executing operational tasks. The ideal candidate will excel in customer service, demonstrate teamwork, and possess strong communication skills. This position is vital to maintain store standards and provide a positive working environment. Flexibility in availability and physical capability are required for the role.