Store Experience Leader — Team Coaching & Growth

The SSI Group; Friendswood (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee product discounts

Comprehensive benefits

Job summary

Fossil is seeking a Third Key Holder to support store leadership in delivering an exceptional shopping experience. You will observe and coach team members, align daily tasks with sales goals, and foster a positive, collaborative environment that reflects the Fossil brand.

The role emphasizes leadership, customer service excellence, and adaptability in a fashion retail setting. Ideal candidates bring 1–2 years of retail experience, strong communication, and a professional, brand-conscious

Qualifications

• 1–2 years of retail experience
• Passion for an exceptional customer experience
• Professionalism and sophistication in the role
• Team-centric leadership to motivate talent
• Able to build brand loyalty and help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative yet self-motivated and directed
• Flexible with business needs and adaptable to change
• A bachelor’s degree is preferred

Responsibilities

• Observe and coach the team to deliver an exceptional store experience
• Align daily activities with business needs and sales goals
• Lead by example to foster a positive store environment
• Drive brand loyalty through customer engagement and service excellence

Skills

Retail experience

Customer experience

Leadership

Communication

Education

Bachelor’s degree preferred

Job description

Fossil is seeking a Third Key Holder to support store leadership in delivering an exceptional shopping experience. You will observe and coach team members, align daily tasks with sales goals, and foster a positive, collaborative environment that reflects the Fossil brand.

The role emphasizes leadership, customer service excellence, and adaptability in a fashion retail setting. Ideal candidates bring 1–2 years of retail experience, strong communication, and a professional, brand-conscious