Store Experience Lead — Elevate Customer Care & Team

PetSmart Store Support Group, Inc.; Chico (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. is looking for an Assistant Store Manager - Customer Experience in Chico, California. The ideal candidate will have 3-5 years of retail leadership experience and be available for full-time work, including evenings and weekends. Responsibilities include coaching associates, overseeing store operations, and ensuring the safety and well-being of pets in care. The position comes with various benefits, including health and wellness plans, paid time off, and 401k matching.

Qualifications

• 3-5 years of retail leadership experience in a customer-focused environment.
• Availability to work full-time including evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Responsibilities

• Lead and coach associates to provide exceptional customer experience.
• Assist with staffing and manage daily store operations.
• Oversee safety and well-being of pets in care.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Flexibility

Tools

Computer applications

Job description

PetSmart Store Support Group, Inc. is looking for an Assistant Store Manager - Customer Experience in Chico, California. The ideal candidate will have 3-5 years of retail leadership experience and be available for full-time work, including evenings and weekends. Responsibilities include coaching associates, overseeing store operations, and ensuring the safety and well-being of pets in care. The position comes with various benefits, including health and wellness plans, paid time off, and 401k matching.