Retail Pet Care Experience Lead

PetSmart Store Support Group, Inc.; Chico (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. in Chico, California, is seeking a Retail Customer Service Lead (Key Holder) to provide exceptional service to pet parents while supporting associate development and maintaining store standards. This role offers opportunities for growth within a company that values its employees.

Applicants should have 2+ years of retail experience, strong leadership qualities, and the ability to work flexible hours. Benefits include paid weekly, health and wellness incentives, and tuition assistance.

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability required, with flexibility in schedule.
• Proficiency in computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Provide exceptional service to pet parents while upholding company values.
• Train and mentor associates to enhance their performance.
• Promote store events and ensure a safe environment.

Skills

Customer service

Leadership

Communication

Organizational skills

Problem-solving

Tools

Computer applications

Job description

PetSmart Store Support Group, Inc. in Chico, California, is seeking a Retail Customer Service Lead (Key Holder) to provide exceptional service to pet parents while supporting associate development and maintaining store standards. This role offers opportunities for growth within a company that values its employees.

Applicants should have 2+ years of retail experience, strong leadership qualities, and the ability to work flexible hours. Benefits include paid weekly, health and wellness incentives, and tuition assistance.