Store Environment Team Member

Michaels Stores; Port Washington (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player seeks dedicated team members to maintain a clean and welcoming store environment. In this role, you will ensure the store meets high cleanliness standards while providing exceptional customer service. You'll engage with customers, assist with their shopping needs, and contribute to a positive shopping experience. Join a company that values creativity and inclusion, offering comprehensive benefits and a supportive work environment. If you enjoy working in a dynamic retail setting and are passionate about customer satisfaction, this opportunity is perfect for you.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Experience in retail and cleaning preferred.
• Ability to follow cleaning procedures and standards.

Responsibilities

• Maintain cleanliness and recovery standards in the store.
• Assist customers in shopping and finding products.
• Complete tasks assigned by the supervisor.

Skills

Customer Service

Cleaning Standards

Retail Experience

Education

High School Diploma

Job description

Store - MILW-GRAFTON, WI

Maintain a high standard of the overall look and feel of the store, including cleanliness and recovery standards, to deliver our Brand Promises. Deliver friendly customer service, assist customers in shopping and finding products.

1. Collect and dispose of trash following approved procedures.
2. Dust and damp mop floors according to guidelines.
3. Move equipment and products for cleaning and return items to proper placement.
4. Clean assigned areas using designated materials and equipment, including preparing cleaning solutions as needed.
5. Deep clean key areas such as bathrooms, breakrooms, entryways, and high traffic zones to ensure a safe, clean environment.
6. Keep cleaning equipment organized; notify supervisor of supply needs.
7. Identify areas needing cleaning and proactively complete tasks.
8. Complete all tasks assigned by supervisor, adhering to federal, state, and local regulations.
9. Maintain positive interactions with team members and customers, exemplifying the organization’s values.
10. Project a positive image and serve as a role model for team members.

Other duties may include:

1. Providing a friendly checkout experience and handling cash according to standards.
2. Engaging customers about Rewards and Private Label Credit Cards, and enrolling them.
3. Assisting with Omni-channel processes like BOPIS and SFS.
4. Participating in truck unloading, stocking, and planogram processes.
5. Supporting shrink and safety programs.
6. Following SOPs and company policies to ensure compliance.

Preferred Knowledge/Skills/Abilities:

• Retail and/or cleaning experience preferred.

Physical Requirements & Work Environment:

• Ability to stand for long periods.
• Ability to move throughout the store, bend, lift, reach, and stretch.
• Lifting heavy objects and using ladders or similar equipment.
• Work may include outdoor tasks, some nights, weekends, and early mornings.
• Use of commercial cleaning supplies and chemicals.

Legal and Age Requirements:

Applicants must meet federal, state, and local legal requirements. Michaels requires team members to be at least 16 years old.

About Michaels: Our purpose is to fuel the joy of creativity. We operate over 1,300 stores in North America and online, offering a wide range of creative products and services. For more information, visit Michaels.com and Michaels.ca.

Benefits and Inclusion: We provide comprehensive benefits, including health insurance, paid time off, tuition assistance, and employee discounts. Michaels is an Equal Opportunity Employer committed to inclusion and providing reasonable accommodations for individuals with disabilities. Contact Customer Care at 1-800-642-4235 for assistance.