Store Environment & Customer Service Associate

Michaels; Leominster (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in Leominster is seeking a dedicated team member to help maintain a clean, welcoming store environment while assisting customers. You will perform cleaning tasks, stock shelves, and support checkout and omnichannel services as needed.

The role emphasizes reliability, ability to lift, stand long hours, and strong customer service. Benefits include employee discounts, healthcare options, and a 401(k) plan with employer matching.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain store cleanliness and recovery standards to deliver brand promises.
• Assist customers, help them shop, and provide friendly service at the register.
• Participate in inventory, stocking, and planogram processes; support omni-channel tasks (BOPIS, Ship from Store).
• Adhere to SOPs, safety, and company policies; notify supervisor for supply needs and improvements.

Skills

Retail experience

Cleaning experience

Customer service

Job description

Michaels in Leominster is seeking a dedicated team member to help maintain a clean, welcoming store environment while assisting customers. You will perform cleaning tasks, stock shelves, and support checkout and omnichannel services as needed.

The role emphasizes reliability, ability to lift, stand long hours, and strong customer service. Benefits include employee discounts, healthcare options, and a 401(k) plan with employer matching.