Store Environment & Customer Care Associate

Michaels of Canada; Kentucky; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, and vision coverage

Tuition assistance

Job summary

The Michaels Companies Inc. is hiring at our Huntsville, AL location for a role focused on maintaining store cleanliness, assisting customers, and supporting omnichannel processes like Buy Online Pickup in Store and Ship from Store. You will also handle cash and contribute to a positive shopping experience.

The role emphasizes friendly customer service, adherence to SOPs, safety, and teamwork in a climate-controlled environment. Flexible hours may apply, including nights and weekends.

Qualifications

• Retail or cleaning work experience preferred.
• Ability to interact with customers in a friendly, helpful manner.

Responsibilities

• Maintain store cleanliness and recovery standards to uphold brand promises.
• Provide fast, friendly checkout experience and adhere to cash handling standards.
• Engage customers about Rewards program and Private Label Credit Cards; enroll as needed.
• Assist with Omni channel processes (BOPIS and Ship from Store).
• Support stocking, truck unloading, and planogram (POG) processes; follow SOPs.
• Maintain safety and compliance with regulations; communicate supply needs to supervisor.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies Inc. is hiring at our Huntsville, AL location for a role focused on maintaining store cleanliness, assisting customers, and supporting omnichannel processes like Buy Online Pickup in Store and Ship from Store. You will also handle cash and contribute to a positive shopping experience.

The role emphasizes friendly customer service, adherence to SOPs, safety, and teamwork in a climate-controlled environment. Flexible hours may apply, including nights and weekends.