Store Embroidery & Personalization Specialist

Williams-Sonoma, Inc.; Littleton, Northern (CO, KY); Hybrid; USD 22,000 - 23,000; Full time

Job summary

Williams-Sonoma, Inc. is seeking a Monogrammer to select items for personalization and match guest orders on the sales floor in Littleton, CO. You will ensure thread color accuracy, assess items for frayed stitching, and perform routine maintenance on embroidery machines.

The role requires 1–2 years of retail and customer service experience, strong attention to detail, and the ability to handle multiple tasks. High school diploma preferred; full-time and weekend availability are expected.

Qualifications

• 1-2 years retail sales experience (specialty retail preferred, but not required).
• 1-2 years customer service experience.
• Proven ability to prioritize and handle multiple tasks simultaneously.

Responsibilities

• Monogrammer will select items for personalization and match guest orders.
• Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications.
• Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.
• Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

Skills

Retail sales

Customer service

Multitasking

Education

High school diploma

Job description

Williams-Sonoma, Inc. is seeking a Monogrammer to select items for personalization and match guest orders on the sales floor in Littleton, CO. You will ensure thread color accuracy, assess items for frayed stitching, and perform routine maintenance on embroidery machines.

The role requires 1–2 years of retail and customer service experience, strong attention to detail, and the ability to handle multiple tasks. High school diploma preferred; full-time and weekend availability are expected.