Embroidery & Monogram Specialist

Williams-Sonoma, Inc.; Tampa (FL); On-site; USD 26,000 - 42,000; Full time

Job summary

Williams-Sonoma, Inc. is seeking a meticulous Monogrammer to select items for personalization and ensure guest orders are matched precisely, with strong attention to detail.

You will assess embroidered items for frayed threading, ensure quality before pickup, and perform routine maintenance on the embroidery machine while delivering helpful customer service. Applicants with 1–2 years of retail sales and customer service experience will fit well; high school diploma preferred and flexibility to

Qualifications

• 1–2 years of retail sales experience (specialty retail preferred, but not required).
• 1–2 years customer service experience.
• Proven ability to prioritize and handle multiple tasks simultaneously.

Responsibilities

• Select items for personalization and match guest orders.
• Ensure needle and threading match guest specifications with high attention to detail.
• Assess embroidered items for any frayed threading and assure quality before items are picked up by guest.
• Perform routine maintenance and upkeep on embroidery machine.

Skills

Retail sales

Customer service

Multitasking

Education

High school diploma

Job description

Williams-Sonoma, Inc. is seeking a meticulous Monogrammer to select items for personalization and ensure guest orders are matched precisely, with strong attention to detail.

You will assess embroidered items for frayed threading, ensure quality before pickup, and perform routine maintenance on the embroidery machine while delivering helpful customer service. Applicants with 1–2 years of retail sales and customer service experience will fit well; high school diploma preferred and flexibility to