Monogramming Specialist: Personalize Gifts & Embroidery

Williams-Sonoma; Corte Madera (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Williams-Sonoma in Corte Madera, CA, is seeking a Monogrammer for Pottery Barn Kids merchandise to personalize orders on the sales floor using the monogram machine and tools.

The role requires 1-2 years of retail and customer service experience, with the ability to prioritize multiple tasks, comply with safety practices, and lift up to 75 lbs. Full-time status with open availability including weekends and holiday inventory.

Qualifications

• 1-2 years retail sales experience (specialty retail preferred, but not required).
• 1-2 years customer service experience
• Proven ability to prioritize and handle multiple tasks simultaneously.

Responsibilities

• Monogrammer will select items for personalization and match guest orders.
• Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications.
• Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.
• Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

Skills

Retail experience

Customer service

Multitasking

Education

High school diploma

Job description

Williams-Sonoma in Corte Madera, CA, is seeking a Monogrammer for Pottery Barn Kids merchandise to personalize orders on the sales floor using the monogram machine and tools.

The role requires 1-2 years of retail and customer service experience, with the ability to prioritize multiple tasks, comply with safety practices, and lift up to 75 lbs. Full-time status with open availability including weekends and holiday inventory.