Store Senior Dispatcher

Dr. Mylissa's Medical Boutique; Arvada, Northern (CO, KY); On-site; USD 42,000 - 63,000; Full time

Job summary

Dr. Mylissa's Medical Boutique in Arvada, CO is seeking a Full-time Dispatch Lead to plan local deliveries to wholesale customers and supervise a team of delivery drivers. You will coordinate routes, assign drivers, and ensure timely, accurate deliveries while maintaining high service standards.

Applicants should have a High School Diploma, 1–2 years in automotive retail, strong communication and leadership skills, the ability to lift up to 60 pounds, and a valid driver’s license.

Qualifications

• High School Diploma or equivalent.
• 1–2 years experience in retail automotive service preferred.
• Must be able to lift up to 60 pounds and stand/walk during shifts.
• Valid driver's license required.

Responsibilities

• Assigns drivers to deliveries based on product, location, and time of day.
• Tracks progress of deliveries along routes.
• Balances workloads and break times as needed.
• Checks in/out times and records for analysis.
• Receives and resolves customer requests or complaints.
• Acts as driver during peak times when needed.

Skills

Delivery planning

Leadership

Customer service

Communication

Time management

Education

High School Diploma

Job description

Arvada, CO, USA

Full time

R26_0000028402

Position Mission: Dispatches and plans local deliveries to wholesale customers in a timely and efficientmanner. Coordinates deliveries to all wholesale customers while providing leadership anddirection to a team of delivery drivers. Serves as the link between assigned accounts, the store, and the drivers to ensure maximum service and high performance standards.

Position Performance Measures

• Customer satisfaction
• Deliveries completed

Responsibilities

• Assigns drivers to make deliveries by taking into account product to be delivered, customer locations, and time of day.
• Tracks of the progress that drivers make along their routes.
• Balances and adjusts workloads, break times, and customer needs when assigning drivers.
• Checks drivers' in and out time and transfer these records into a company's files for analysis and improvements in efficiency.
• Receives and resolves any requests or complaints made by the customers.
• Acts as driver when/if needed during peak delivery times.

Experience, Education, and Abilities

• High School Diploma or equivalent work experience required.
• 1-2 years prior experience in the retail automotive service industry, preferably in an automotive part department, dealership, and jobber or retail establishment.
• Enjoy working with people in a fast-paced setting; be competitive yet have the ability to work calmly under pressure.
• Possess a proactive attitude with superior communication and leadership skills.
• Be analytical, possess problem solving, organizational and customer service skills.
• Possess a high sense of urgency and be customer oriented.
• Ability to handle multiple tasks and time sensitive issues.
• Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including accurately and rapidly identifying sequence of numbers and letters.
• Able to work on feet (stand and walk) for assigned work shift.
• Capable of lifting and moving parts and boxes weighing up to 60 pounds.
• Possess a valid driver's license.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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