Store Dispatcher

Dr. Mylissa's Medical Boutique; Seattle (WA); On-site; USD 32,000 - 34,000; Full time

Job summary

Seattle, WA, USA — Napa Auto Parts is seeking a Store Dispatcher to join our growing team. This full-time role focuses on scheduling deliveries, dispatching drivers, and ensuring correct parts reach customers with speed and courtesy.

The position offers an hourly starting rate of $23.75, with compensation based on skills and experience. We value teamwork, reliability, and a commitment to high-quality service in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Keen sense for part numbers and line codes.
• Ability to bend, reach shelves, climb stairs.
• Stamina to stand and walk full shift.
• Self-motivated, organized and detail-oriented.
• Valid driver's license.

Responsibilities

• Schedule deliveries and dispatch drivers in a timely manner.
• Ensure correct parts are delivered to customers accurately.
• Map efficient delivery routes.
• Track delivery quality using the Delivery Management System.
• Resolve delivery issues and provide effective solutions.
• Handle cash from drivers and maintain records.
• Inspect returns and prepare cores for return to DC or manufacturer.
• Maintain fleet and report vehicle issues affecting service.

Skills

Customer service

Communication

Attention to detail

Organization

Urgency

Self-motivation

Valid driver’s license

Education

High school diploma or equivalent

Job description

Seattle, WA, USA

Full time

R26_0000027496

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License .

This position offers a starting hourly rate of $23.75. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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