Store Director: Profit, People & Guest Experience Leader

Socket.dev; Murfreesboro (TN); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Employee discounts

PTO and holidays

401(k) with match

Health benefits

Job summary

J.Crew Group (JCG) is hiring a Store Director responsible for all aspects of store performance, profitability, and customer engagement. You will recruit and develop staff, foster an inclusive environment, and ensure daily operations run smoothly across service, systems, and analytics.

You will lead with a focus on brand standards, employee growth, and community partnerships while achieving sales goals and delivering best-in-class customer service.

Qualifications

• 5+ years of full-time retail management experience.

Responsibilities

• Lead store operations and drive profitability while maintaining brand standards.
• Hire, train and develop a diverse team aligned with company values.
• Deliver exceptional customer experiences through service excellence.
• Oversee scheduling, inventory, and store systems to ensure efficiency.
• Collaborate with District Manager to curate a collaborative working environment.

Skills

Retail management

Customer service

Team leadership

Scheduling

Job description

J.Crew Group (JCG) is hiring a Store Director responsible for all aspects of store performance, profitability, and customer engagement. You will recruit and develop staff, foster an inclusive environment, and ensure daily operations run smoothly across service, systems, and analytics.

You will lead with a focus on brand standards, employee growth, and community partnerships while achieving sales goals and delivering best-in-class customer service.