Store Director: Operations, People & Customer Experience

Big Y Foods, Inc.; Springfield (MA); Presencial; USD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Life and disability insurance

401(k) retirement plan

Paid time off

Paid holidays

Tuition assistance

Bereavement leave

Management Incentive Program

Descripción de la vacante

Big Y Foods, Inc. in Springfield, MA, seeks a Store Director to lead store operations and deliver an exceptional customer experience by guiding the store team toward sales and service goals.

You will drive collaboration, reinforce Big Y’s culture of caring, ensure compliance with labor, safety and food safety standards, and develop staff while maintaining a clean, professional appearance. This role requires flexibility and 18+ years old.

Formación

• Store Director experience leading a retail team.
• Food safety certification required.
• Must be 18 years or older.
• Ability to work a flexible schedule.
• Professional appearance and presentation.

Responsabilidades

• Lead store operations and drive overall performance toward sales and service goals.
• Collaborate with store team to deliver exceptional customer experiences.
• Ensure compliance with labor laws, safety policies and company procedures.
• Develop and coach employees to support a high-performing team.
• Maintain a clean, safe, and welcoming store environment with inclusive culture.

Conocimientos

Leadership

Customer service

People management

Communication

Descripción del empleo

Big Y Foods, Inc. in Springfield, MA, seeks a Store Director to lead store operations and deliver an exceptional customer experience by guiding the store team toward sales and service goals.

You will drive collaboration, reinforce Big Y’s culture of caring, ensure compliance with labor, safety and food safety standards, and develop staff while maintaining a clean, professional appearance. This role requires flexibility and 18+ years old.