Store Director: Lead Sales, Service & Growth

Academy Sports and Outdoors; Jackson (MS); On-site; USD 90,000 - 130,000; Full time

Job summary

Academy Sports + Outdoors is seeking a Store Director in Jackson, MS to lead a multi‑department team and drive exceptional customer experiences while maintaining strong financial performance. You will set the vision for the store, translate priorities into clear goals, and empower teams to execute with accountability and care.

The role requires a Bachelor’s degree (or equivalent), 10 years of retail experience with 7 years in progressive leadership, and a proven record of managing 40–80 staff,

Qualifications

• Bachelor’s degree or equivalent combination of education and related experience.
• 10 years of retail experience, including 7 years of progressive leadership responsibility.
• Demonstrated success leading retail teams, including salaried leaders and teams of 40–80 people.
• Strong customer service mindset with a focus on delivering in-store experiences.
• Demonstrated ability to drive sales, profitability, and operational execution.
• Experience managing store operations including merchandising, inventory, and loss prevention.
• Financial acumen with budgeting, payroll, and expense control.
• Ability to communicate, interpret, and execute company policies and initiatives effectively.
• Willingness to travel periodically to support operations in other stores as needed.
• Audit firearm sales in compliance with federal and state requirements, including ATF Form 4473 completion.
• Complete and maintain required Firearms Sales and Power Industrial Truck certification.
• Ability to maintain Federal Firearms License (FFL) for the Store.

Responsibilities

• Lead the overall success of the store by driving exceptional customer experiences and strong financial performance.
• Set the store vision and translate priorities into clear goals across departments.
• Balance day-to-day operations with long-term strategy to deliver results.
• Oversee merchandising, inventory control, loss prevention, expense management, and talent development.
• Analyze performance trends and customer insights to grow sales and efficiency.
• Represent the store and build relationships within the community to drive traffic and loyalty.

Skills

Leadership

Customer service

Operations

Strategy and execution

P&L responsibility

Workforce management

Education

Bachelor’s degree or equivalent

10 years retail experience

7 years leadership experience

Job description

Academy Sports + Outdoors is seeking a Store Director in Jackson, MS to lead a multi‑department team and drive exceptional customer experiences while maintaining strong financial performance. You will set the vision for the store, translate priorities into clear goals, and empower teams to execute with accountability and care.

The role requires a Bachelor’s degree (or equivalent), 10 years of retail experience with 7 years in progressive leadership, and a proven record of managing 40–80 staff,