Store Director: Lead Growth, People & Experience

Safeway; Baltimore (MD); On-site; USD 88,000 - 148,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being

Time off

Career development

Job summary

Albertsons Companies in Baltimore is seeking a Store Director to lead store performance, culture, and operations. The role centers on driving store sales through people, strategic leadership, and an inclusive team environment.

The ideal candidate will have 3–5 years of progressive retail leadership, strong analytical and coaching skills, and a bachelor’s degree is preferred. Expect partnership with HR and Operations to optimize merchandising, customer experience, and staffing.

Qualifications

• 3 to 5 years of progressive retail leadership experience, preferably in grocery, retail, or service industries.
• Strong analytical, communication, and coaching skills.
• Experience with workforce management tools and financial analysis platforms.
• Passion for inclusive leadership, coaching, and community engagement.

Responsibilities

• Lead, motivate, and develop associates through consistent coaching and recognition.
• Facilitate weekly planning sessions with Assistant Store Director(s) and Department Managers to align the team with goals and priorities.
• Cascade information effectively to ensure everyone is equipped to succeed, through daily morning and evening team huddles.
• Delegate tasks to team members empowering them to take ownership, engagement and fostering a sense of accountability.
• Communicate transparently and regularly with all levels of the team to foster clarity and trust.
• Develop Store Management team by identifying skill gaps and create tailored development plans to enhance leadership capabilities career growth.
• Coach and mentor leaders regularly, providing actionable feedback, stretch assignments, and growth opportunities that foster confidence, accountability, and continuous improvement.
• Partner with Assistant Store Director(s) to make strategic hiring decisions that align with current and future talent needs.
• Build diverse, high-performing teams by recruiting individuals with varied backgrounds, skillsets, and perspectives.
• Actively engage in community outreach to attract local talent and create meaningful opportunities for associates to give back.
• Foster a culture of belonging and shared success by setting clear expectations, celebrating team wins, and aligning everyone around common goals.
• Drive associate retention and engagement through intentional relationship-building, career pathing, and the removal of barriers to advancement.
• Inspire a customer-first mindset by setting a clear vision that aligns every associate’s actions with delivering exceptional service and driving sales.
• Lead the execution of a localized merchandising strategy that reflects community preferences.
• Leverage customer insights to identify emerging trends, improve service delivery, and tailor the shopping experience.
• Equip associates with tools to anticipate customer needs and exceed expectations.
• Champion a frictionless customer journey by integrating in-store and online operations.
• Partner to deploy resources for achieving shared goals and keep store ready for exceptional service.

Skills

Leadership

Communication

Coaching

Analytical

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Albertsons Companies in Baltimore is seeking a Store Director to lead store performance, culture, and operations. The role centers on driving store sales through people, strategic leadership, and an inclusive team environment.

The ideal candidate will have 3–5 years of progressive retail leadership, strong analytical and coaching skills, and a bachelor’s degree is preferred. Expect partnership with HR and Operations to optimize merchandising, customer experience, and staffing.