Store Director

Sézane; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Paid Time Off

Sick Time

401K + Company Match

Employee discount

Job summary

A leading fashion brand is seeking a Retail Manager in Washington D.C. to ensure exceptional client experiences and oversee shop operations. The ideal candidate has 5-7 years of retail management experience, is autonomous and proactive, and possesses strong managerial and communication skills. This full-time role offers a competitive salary range of $80,000-$100,000 plus bonus, healthcare benefits, 401K match, and employee discounts. Join us to help our brand grow in the U.S. and be part of our dynamic team!

Qualifications

• 5 to 7 years of retail management experience is required.
• Experience in a luxury or fast-paced retail environment is preferred.
• French speaking is a plus.

Responsibilities

• Represent the brand by ensuring a high level of customer service and product knowledge.
• Manage and train shop team while overseeing operational aspects.
• Monitor sales performance and propose action plans.
• Develop relationships and collaborate with HQ team in Paris.
• Coach staff to achieve customer service excellence.

Skills

Motivated attitude

Proactive mindset

Strong managerial skills

Excellent communications

Business acumen

Team management

Client satisfaction focus

Job description

“Ten years ago, I dared to imagine the first French fashion brand to be born online… Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality and service at the heart of everything we do.” – Morgane Sezalory, Founder & CEO.

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self‑starters who are comfortable working independently and across time zones and cultures to bring the Sézane magic to the States.

More about Sézane: http://www.sezane.com // http://www.facebook.com/sezaneparis // http://instagram.com/sezane

We are looking for ambassadors to help us write our next chapter in the US in Georgetown, Washington D.C. As part of Sézane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client's experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart.

Key Responsibilities

• Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
• Manage, train and motivate shop team (assist with hiring and recruitment process)
• Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
• Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.

Driving business performance

• Monitor performance to propose commercial action plans to maximize sales + minimize costs
• Monitor operational expenses and responsible for supply management
• Develop open relationships and collaborate transversally with Paris HQ team

Operations

• Follow up on retail excellence programs
• Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
• Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
• Plan and execute store events, off‑site activations and partnerships

Team Management

• Coach staff and motivate teams to achieve the best customer service and financial growth
• Conduct full appraisals with direct reports / clear objectives to the retail team
• Participate in recruitment, store organization, team development and general HR needs

Clienteling

• Ensure strong client mindset within the team and obsession for client satisfaction
• Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients

Requirements

• Motivated, proactive and positive attitude
• Autonomous, agile, entrepreneurial, result driven
• Ability to adapt to become a strong brand ambassador
• Strong managerial skills (5 to 7 years of retail management) and business acumen
• Experience in a luxury or fast‑paced retail environment preferred
• Excellent communications and team management skills
• French speaking is a plus

Job Type: Full‑time

Benefits

Salary range: $80-100K (Salary + Bonus)

This Role Is Eligible For

• Healthcare benefits package (medical, dental, vision)
• Paid Time Off
• Sick Time
• 401K + Company Match
• Employee discount

Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation.

If this role and Sézane speaks to you, apply now !