Store Director

Sezane; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Sézane seeks a Store Director for the Upper East Side store in New York to lead all aspects of retail excellence. You will oversee operations, merchandising, budgeting and team performance while delivering exceptional client experiences in a luxury environment.

Leading a motivated team, you’ll recruit, train and coach staff, build client relationships, and partner with Paris HQ to drive growth and brand presence.

Qualifications

• Strong managerial skills with 5–7 years in retail management.
• Experience in luxury or fast-paced retail preferred.
• Excellent communication and team management skills.
• French speaking is a plus.

Responsibilities

• Represent the Brand by interacting with clients in-store, maintaining high customer service and product knowledge.
• Manage, train and motivate shop team; assist with hiring and recruitment.
• Oversee all operational aspects of the shop: retail excellence, visual merchandising, inventory logistics.
• Be accountable for shop budgets and financial targets; identify opportunities for growth.
• Develop commercial action plans to maximize sales and minimize costs.
• Develop relationships with Paris HQ and cross-functional teams.
• Plan and execute store events and partnerships.
• Coach staff and conduct appraisals; participate in recruitment and HR needs.
• Develop deep understanding of client base and local initiatives to grow loyalty.

Skills

Retail leadership

Team management

Customer service

Budgeting

Visual merchandising

HR / recruitment

Clienteling

French speaking

Job description

Twenty years ago, Les Composantes began with a selection of vintage pieces, born from a desire for creative independence and an eye for detail. That instinct and an appreciation for design that endures have shaped everything that followed.

From there, Sézane was born in Paris in 2013. Since then, la famille has continued to grow, with Octobre Éditions for men, Les Composantes reimagined as a home and lifestyle destination, and Petit Sézane for children.

Our story has unfolded like life itself: through instinct, spontaneity, and learning. We developed a singular approach to detail, service, and connection. A way of imagining a Parisian wardrobe for real life, first online and later through our Appartements. From day one, we have been guided by a commitment to making beautiful design accessible, without ever compromising on quality.

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.

Care to imagine what comes next with us? We can't wait to hear from you!

We are seeking the talents of a Store Director to contribute to the next chapter of Sézane’s journey. The position is based in Upper East Side in New York, NY.

Key Responsibilities

• Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
• Manage, train and motivate shop team (assist with hiring and recruitment process)
• Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
• Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.

Driving business performance

• Monitor performance to propose commercial action plans to maximize sales + minimize costs
• Monitor operational expenses and responsible for supply management
• Develop open relationships and collaborate transversally with Paris HQ team

Operations

• Follow up on retail excellence programs
• Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
• Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
• Plan and execute store events, off-site activations and partnerships

Team Management

• Coach staff and motivate teams to achieve the best customer service and financial growth
• Conduct full appraisals with direct reports / clear objectives to the retail team
• Participate in recruitment, store organization, team development and general HR needs

Clienteling

• Ensure strong client mindset within the team and obsession for client satisfaction
• Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients

Motivated, proactive and positive attitude

Autonomous, agile, entrepreneurial, result driven

Ability to adapt to become a strong brand ambassador

Strong managerial skills (5 to 7 years of retail management) and business acumen

Experience in a luxury or fast-paced retail environment preferred

Excellent communications and team management skills

French speaking is a plus

Salary range: $85-105K (Salary + Bonus)

Plus a competitive benefits package

Sézane recruits and values all talents, whatever your gender, age, nationality, culture,

religious beliefs or sexual orientation.