Store Director

Tom Thumb Supermarket; Garland (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive wages, weekly pay

Wage-access up to 50% of earned wages

Associate discounts

Health & financial wellbeing benefits

Paid time off

Career training & development

Inclusive work environment

Job summary

Albertsons Companies is seeking a Store Director to lead store operations, drive sales, and deliver exceptional customer service. You will provide strategic direction to department leaders and ensure compliance with policies, safety standards, and regulatory requirements.

The role emphasizes accountability, engagement, and operational excellence across all store functions, with a focus on growth, profitability, and community relations.

Qualifications

• Leads and develops store leadership to meet operational and financial goals.
• Fosters a customer-first culture and ensures exceptional service.
• Oversees daily store operations and merchandising standards.
• Monitors financial reports and labor, shrink, and profitability metrics.

Responsibilities

• Lead and coach department managers and store associates.
• Direct daily store operations and ensure policy compliance.
• Drive sales, profitability, and inventory control.
• Champion customer service and responsive issue resolution.
• Ensure OSHA and safety compliance and staff training.

Skills

Leadership

Team Development

Customer Service

Operations Management

Financial Acumen

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The Store Director is responsible for the overall leadership, operation, and financial performance of the store. This position provides strategic direction to department leaders, ensures exceptional customer service, drives sales and profitability, maintains compliance with company policies and regulatory requirements, and fosters a culture of accountability, engagement, and operational excellence.

Key Responsibilities Leadership & Team Development

• Lead, coach, and develop department managers and store associates to achieve operational and financial goals.
• Create a positive and inclusive work environment that promotes teamwork, engagement, and retention.
• Conduct performance discussions, provide ongoing feedback, and implement development plans for management team members.
• Ensure succession planning and talent development efforts support the long-term success of the store.
• Promote company values and maintain a culture focused on customer service and operational excellence.

Store Operations

• Direct all daily store operations to ensure efficient and effective execution.
• Ensure compliance with company policies, food safety standards, labor regulations, and safety requirements.
• Monitor store conditions to maintain a clean, safe, and customer-friendly shopping environment.
• Coordinate operational priorities across all departments to maximize productivity and efficiency.
• Drive execution of company initiatives, promotions, programs, and merchandising standards.

Financial Performance

• Develop and execute plans to achieve sales, profit, labor, and shrink goals.
• Review financial reports, operating metrics, and key performance indicators to identify opportunities and risks.
• Manage labor expenses and staffing levels to meet business needs while controlling costs.
• Monitor inventory levels and oversee shrink reduction efforts throughout the store.
• Hold department leaders accountable for achieving financial and operational objectives.

Customer Experience

• Champion a customer-first culture throughout the store.
• Resolve customer concerns promptly and professionally.
• Ensure outstanding service standards are consistently delivered by all departments.
• Analyze customer feedback and implement action plans to improve the shopping experience.
• Build positive relationships within the local community and represent the store professionally.

Compliance & Safety

• Ensure compliance with all food safety, sanitation, OSHA, and company regulatory requirements.
• Maintain proper documentation and operational records.
• Lead safety initiatives and respond appropriately to workplace incidents.
• Ensure all associates complete required training and certifications.
• Oversee audit readiness and corrective action plans when necessary.

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.