Store CSR Pro — Full-Time, Energetic Team Player

SmartRecruiters, Inc.; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Durham, NC is seeking a Store Customer Service Representative to deliver friendly, efficient service to customers and carryout diners. You will promote specials, handle phone orders, and maintain store standards while working as part of a fast-paced team.

Key tasks include upselling products, operating the order-entry system, and supporting opening/closing procedures with a sense of urgency and teamwork.

Qualifications

• Provide exceptional customer service in-store and over the phone.
• Uphold grooming, uniform, and appearance standards.
• Promote pizza products, specials, and promotions.
• Receive cross-training for food prep, opening/closing procedures, and boxing deliveries.
• Operate pizza oven and properly box products for delivery or carryout.
• Demonstrate urgency when answering phones and assisting carryout customers.
• Communicate clearly and effectively using a computer-based order entry system.
• Foster an atmosphere of teamwork, energy, and fun.

Responsibilities

• Handle in-store transactions with accuracy and courtesy.
• Assist customers with orders, questions, and product recommendations.
• Support opening and closing duties and ensuring store readiness.
• Maintain cleanliness and organization of the service area.
• Coordinate with team to deliver timely carryout and delivery orders.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Tools

POS system

Job description

Domino's in Durham, NC is seeking a Store Customer Service Representative to deliver friendly, efficient service to customers and carryout diners. You will promote specials, handle phone orders, and maintain store standards while working as part of a fast-paced team.

Key tasks include upselling products, operating the order-entry system, and supporting opening/closing procedures with a sense of urgency and teamwork.