Store Consultant: Printing, Signs & Shipping

FedEx Office; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

FedEx Office Store in Pittsburgh seeks a Store Consultant who delivers a positive customer experience across print, signs, graphics, and shipping. You will take orders, provide pricing, manage production queues, and assist with merchandising and equipment.

Strong communication and 6+ months of experience are desirable for this role. The position involves operating printing and shipping equipment, maintaining store appearance, and handling financial transactions as part of daily duties.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.

Skills

Customer service

Communication

Consultative selling

Education

High school diploma or equivalent

Tools

POS system

Job description

FedEx Office Store in Pittsburgh seeks a Store Consultant who delivers a positive customer experience across print, signs, graphics, and shipping. You will take orders, provide pricing, manage production queues, and assist with merchandising and equipment.

Strong communication and 6+ months of experience are desirable for this role. The position involves operating printing and shipping equipment, maintaining store appearance, and handling financial transactions as part of daily duties.