Store Consultant — Printing, Signs & Shipping

FedEx; Palm Desert (CA); Hybrid; USD 28,000 - 32,000; Full time

Job summary

FedEx Office in California is seeking a Store Consultant who delivers a positive customer experience across printing, signs & graphics, and shipping. You will take orders, provide pricing, manage the production queue and operate a wide range of equipment to meet customer needs.

The role emphasizes consultative selling, clear communication, and precise handling of pricing and packaging tasks while keeping the store organized and secure.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Maintains a safe, clean and orderly retail Store.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

FedEx Office in California is seeking a Store Consultant who delivers a positive customer experience across printing, signs & graphics, and shipping. You will take orders, provide pricing, manage the production queue and operate a wide range of equipment to meet customer needs.

The role emphasizes consultative selling, clear communication, and precise handling of pricing and packaging tasks while keeping the store organized and secure.