Store Consultant: Printing, Signs & Shipping Pro

FedEx Logistics; San Ramon (CA); On-site; USD 59,402,000 - 69,786,000; Full time

Job summary

FedEx Office in California is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions within print, signs & graphics and shipping.

The role includes taking orders, quoting pricing, coordinating store activities, operating printing/shipping equipment, and maintaining a clean, safe retail space. Strong communication and 6+ months of experience are required.

Qualifications

• High school diploma or equivalent required.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors to understand customer needs.
• Provides pricing information and product recommendations.
• Takes complex customer orders and uses order systems.
• Operates printing, binding and related equipment.
• Maintains a safe, clean, and orderly store environment.

Skills

Verbal communication

Written communication

Customer service

Order handling

Team collaboration

Education

High School Diploma or equivalent

Tools

POS system

Job description

FedEx Office in California is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions within print, signs & graphics and shipping.

The role includes taking orders, quoting pricing, coordinating store activities, operating printing/shipping equipment, and maintaining a clean, safe retail space. Strong communication and 6+ months of experience are required.