Store Consultant: Printing, Signs & Shipping Pro

FedEx Office; Brea (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

FedEx Office in California seeks a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives and provide solutions across print, signs & graphics and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services while operating printing and shipping equipment.

This role requires standing, lifting, and multitasking in a fast-paced retail environment, with a focus on accuracy, safety, and

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides excellent customer service by using consultative skills to anticipate needs and offer solutions.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping.
• Sets up and operates printing, binding, and related equipment.
• Maintains a safe, clean and orderly retail Store.

Skills

Excellent verbal and written沟通 skills

Education

High school diploma or equivalent

Job description

FedEx Office in California seeks a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives and provide solutions across print, signs & graphics and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services while operating printing and shipping equipment.

This role requires standing, lifting, and multitasking in a fast-paced retail environment, with a focus on accuracy, safety, and